{"id":14,"date":"2024-08-15T05:28:25","date_gmt":"2024-08-15T05:28:25","guid":{"rendered":"https:\/\/mdm-training.com\/?page_id=14"},"modified":"2025-07-31T13:51:05","modified_gmt":"2025-07-31T13:51:05","slug":"aktuelles","status":"publish","type":"page","link":"https:\/\/mdm-training.com\/it\/aktuelles\/","title":{"rendered":"Attualit\u00e0"},"content":{"rendered":"

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Non sono le circostanze esterne a cambiare la vita, ma i cambiamenti interni che si manifestano nella vita.<\/h4>\n

~W. Thomalla<\/span>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=“1″ disabled_on=“off|off|on“ _builder_version=“4.27.0″ _module_preset=“default“ custom_padding=“0px||0px||false|false“ global_colors_info=“{}“][et_pb_row _builder_version=“4.27.0″ _module_preset=“default“ width=“100%“ custom_padding=“0px||0px||false|false“ global_colors_info=“{}“][et_pb_column type=“4_4″ _builder_version=“4.27.0″ _module_preset=“default“ global_colors_info=“{}“][et_pb_image src=“https:\/\/mdm-training.com\/wp-content\/uploads\/2024\/08\/138-101.jpg“ title_text=“138-10%911%93″ _builder_version=“4.27.0″ _module_preset=“default“ global_colors_info=“{}“][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=“on|phone“ _builder_version=“4.27.0″ _module_preset=“default“ background_color=“rgba(158,201,67,0.83)“ width=“50%“ width_tablet=“50%“ width_phone=“100%“ width_last_edited=“on|phone“ module_alignment=“right“ custom_padding=“40px|40px|40px|40px|true|true“ custom_padding_tablet=“40px|40px|40px|40px|true|true“ custom_padding_phone=“15px|15px|15px|15px|true|true“ global_colors_info=“{}“ width__hover_enabled=“off|desktop“][et_pb_column type=“4_4″ _builder_version=“4.27.0″ _module_preset=“default“ global_colors_info=“{}“][et_pb_text _builder_version=“4.27.0″ _module_preset=“default“ text_text_color=“#FFFFFF“ text_font_size=“15px“ header_4_font=“|300|||||||“ header_4_text_color=“#FFFFFF“ header_4_font_size=“26px“ text_orientation=“right“ text_font_size_tablet=“15px“ text_font_size_phone=“12px“ text_font_size_last_edited=“on|phone“ header_4_font_size_tablet=“26px“ header_4_font_size_phone=“19px“ header_4_font_size_last_edited=“on|phone“ global_colors_info=“{}“]<\/p>\n

Non sono le circostanze esterne a cambiare la vita, ma i cambiamenti interni che si manifestano nella vita.<\/h4>\n

~W. Thomalla<\/span>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=“1″ _builder_version=“4.27.0″ _module_preset=“default“ global_colors_info=“{}“][et_pb_row custom_padding_last_edited=“on|phone“ _builder_version=“4.27.0″ _module_preset=“default“ width_tablet=““ width_phone=“90%“ width_last_edited=“on|phone“ custom_padding_tablet=““ custom_padding_phone=“0px||0px||false|false“ global_colors_info=“{}“][et_pb_column type=“4_4″ _builder_version=“4.27.0″ _module_preset=“default“ global_colors_info=“{}“][et_pb_text _builder_version=“4.27.0″ _module_preset=“default“ header_font=“|700|||||||“ header_text_color=“#3f6123″ header_font_size=“36px“ custom_margin=“||5px||false|false“ header_font_size_tablet=“36px“ header_font_size_phone=“30px“ header_font_size_last_edited=“on|phone“ global_colors_info=“{}“]<\/p>\n

Attualit\u00e0<\/h1>\n

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 <\/p>\n

<\/h3>\n

K\u00fcnstliche Intelligenz st\u00fcrmt die Arbeitswelt<\/h3>\n

Heute mit folgendem Thema<\/p>\n

KI als Sparringspartner im Kundendienst \u2013 geht das \u00fcberhaupt?<\/strong>
Ja! ChatGPT kann Mitarbeitende im Kundendienst unterst\u00fctzen \u2013 zum Beispiel, wenn ein Gespr\u00e4ch mit einem schwierigen Kunden festgefahren ist. Doch daf\u00fcr braucht es die richtige Frage. In meinem neuen Training lernen Teilnehmende, wie sie pr\u00e4zise Situationen beschreiben und gezielt Fragen formulieren, um brauchbare, empathische Antworten von ChatGPT zu erhalten \u2013 ganz ohne Technikvorkenntnisse.<\/p>\n

Neues Trainingsmodul: KI klug nutzen bei schwierigen Kundengespr\u00e4chen<\/strong>
In praktischen \u00dcbungen entwickeln wir eigene ChatGPT-Anfragen, reflektieren deren Qualit\u00e4t und testen live, wie hilfreich die Antworten sind. Das Modul eignet sich f\u00fcr Teams im Kundenkontakt \u2013 ob telefonisch, per E-Mail oder im direkten Gespr\u00e4ch. Auch analog durchf\u00fchrbar \u2013 ganz ohne Bildschirm.<\/p>\n

Wenn das f\u00fcr Sie interessant t\u00f6nt, freue ich mich von Ihnen zu h\u00f6ren. mail(at)mdm-training.com\u00a0 oder Tel 079 4307438<\/span><\/span><\/p>\n

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Impostazioni per team e singoli dipendenti<\/h3>\n

Offerta 1<\/strong>
Le forme di lavoro sono decisamente cambiate: ibride, da casa o in ufficio a tempo pieno. Il periodo delle chiusure e degli obblighi di lavoro da casa ha fatto qualcosa ai singoli dipendenti e ai team, ma cosa esattamente \u00e8 molto individuale e diverso. In ogni caso, ci troviamo di fronte a delle sfide.<\/p>\n

Un programma di coaching per manager e dipendenti pu\u00f2 dare sollievo. Qui<\/span><\/a> uno sguardo alle possibilit\u00e0.<\/p>\n

Offerta 2<\/strong>
....e chiunque voglia reinventarsi come piccolo team, ridefinire le strutture esistenti o semplicemente fare un ritiro \u00e8 il benvenuto a Casa Cristina sul Lago Maggiore. Qui<\/span><\/a> gibts detaillierte Infos dazu.<\/p>\n

Voci sull'ambientazione della Casa:<\/p>\n

\u201cLa posizione \u00e8 molto bella e si possono sentire le onde che si infrangono sulla riva dal lago. \u201c E.D.<\/span><\/p>\n

\u201cUna buona sede per il seminario e un workshop di nostro gradimento. Abbiamo potuto staccare dalla vita quotidiana\u201d. P.R.<\/span><\/p>\n

<\/span><\/p>\n

–> zum Film<\/a><\/span>
–> zum Factsheet<\/a><\/span><\/p>\n

<\/a><\/p>\n

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Formazione e coaching nelle professioni di cura
\n<\/h2>\n

[\/et_pb_text][et_pb_image src=“https:\/\/mdm-training.com\/wp-content\/uploads\/2024\/08\/118-101.jpg“ title_text=“118-10%911%93″ _builder_version=“4.27.0″ _module_preset=“default“ width=“50%“ width_tablet=“50%“ width_phone=“100%“ width_last_edited=“on|phone“ global_colors_info=“{}“][\/et_pb_image][et_pb_text _builder_version=“4.27.0″ _module_preset=“default“ text_font_size_tablet=““ text_font_size_phone=“14px“ text_font_size_last_edited=“on|phone“ global_colors_info=“{}“]<\/p>\n

Questi sono i possibili contenuti:<\/p>\n